
Hospitals never close, stay open to the public, and ask clinicians to care for people on the worst day of their lives. Vigilon coordinates workplace-violence prevention, behavioral threat management, emergency readiness, and facility protection through one operating system — so care teams stay safe and care never stops.
The challenge
Emergency departments and clinical units stay open around the clock to a public that arrives frightened, in crisis, and sometimes hostile. Aggression against clinicians is rising faster than in almost any other workforce, while most facilities manage security, behavioral threats, and emergency response in disconnected silos — so no one sees the whole picture until an incident forces it.
Nurses and clinical staff face verbal and physical violence at rates few workforces endure — a daily safety and retention crisis.
Facilities must stay accessible to patients, families, and visitors 24/7, so protection can't simply lock the doors.
Security, behavioral, clinical, and emergency teams often work from separate tools, losing time when minutes matter.
How it works
One coordinated program across every facility — from prevention through response and review — so safety is continuous, not reactive.
Facility risk assessment, workplace-violence program design, and staff readiness built to how each unit actually operates.
Facility coverage, access, and behavioral-threat cases coordinated to one operating picture across campuses.
Structured incident response and escalation the moment something changes — with the right teams aligned in real time.
After-action review and reporting that turns every incident into a stronger, safer program.
On the platform
Mission Control gives security leadership and clinical operations a single live view — facility coverage, active incidents, and behavioral-threat cases surfaced the moment they matter, not in a report the next morning.
Healthcare Security
Campus · 24/7 · Mission HC-402
ETA
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Mission phases
Care happens in one of the most exposed environments there is — the platform holds the whole campus on one picture.
AI confidence
22%
Campus status, patient-flow risk, and behavioral signals — read before the shift begins.
A live illustration of Vigilon coordinating one protective mission — operational resources and mission readiness are visible; a person's location never is. AI recommends, your team approves.
Platform intelligence
Safety depends on seeing risk before it escalates. Vigilon correlates facility signals, behavioral indicators, and local intelligence into one picture so teams act early — with human judgment guiding every response.
Incident trends and coverage across departments and campuses, correlated into one operating picture.
Coordinated case management across security, HR, clinical, and legal to assess and manage concerning behavior.
Protocols, drills, and coordinated response for lockdowns, active threats, and critical incidents.
Business outcomes
Not a hardened institution — a coordinated program that protects caregivers and keeps care running, with the accountability leadership and boards require.
Safer
environment for clinicians and staff
24/7
coordinated monitoring and response
One
picture across every facility
The operating system at work
Healthcare Security isn't an isolated service. It's delivered by these connected capabilities of the Enterprise Security Operating System, working together on one platform — so every engagement shares the same intelligence, the same operating picture, and the same accountable record.
Location and event signals correlated against real exposure.
Structured response and escalation the moment something changes.
24/7 monitoring and coordination behind every mission.
Proof each engagement is prepared before it begins.
Coordinated, protected communication across every team.
One live operating picture of every active engagement.
Explainable, human-guided recommendations at the point of decision.
Decision-ready summaries for principals, boards, and counsel.
Provider licenses and certifications verified and current.
An accountable record and lessons captured after every engagement.
Related capabilities
Walk through a live engagement with our team and see how Vigilon coordinates the entire program in one place.